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we are so sorry that during the COVID-19 period, international packages are experiencing longer transit times due to shipping carrier delays. During the special time, international shipping may take up to 3-6 weeks.

We apologize for the inconvenience caused. And we really appreciate your patience, understanding and forgiveness.

Delivery Areas and Shipping Time

Country	Delivery Time	Shipping Cost
United States*	9-16 business days	Autofill at checkout
United Kingdom	6-12 business days	Autofill at checkout
France	7-12 business days	Autofill at checkout
Australia	16-21 business days	Autofill at checkout
Canada	15-19 business days	Autofill at checkout
Japan	2-9 business days	Autofill at checkout
South Korea*	8-13 business days	Autofill at checkout
Singapore	8-12 business days	Autofill at checkout
Malaysia	8-12 business days	Autofill at checkout
Thailand	12-20 business days	Autofill at checkout
Italy	9-16 business days	Autofill at checkout
Austria	15-21 business days	Autofill at checkout
Spain	9-16 business days	Autofill at checkout
Germany	8-13 business days	Autofill at checkout
Netherlands	15-21 business days	Autofill at checkout
Denmark	15-21 business days	Autofill at checkout
Switzerland	15-21 business days	Autofill at checkout
Ireland	15-21 business days	Autofill at checkout
Austria	15-21 business days	Autofill at checkout
Poland	15-21 business days	Autofill at checkout
Czech Republic	15-21 business days	Autofill at checkout
Finland	15-21 business days	Autofill at checkout
Romania	15-21 business days	Autofill at checkout
Greece	15-21 business days	Autofill at checkout
Luxembourg	15-21 business days	Autofill at checkout
Bulgaria	12-21 business days	Autofill at checkout
Croatia	15-21 business days	Autofill at checkout
Estonia	15-21 business days	Autofill at checkout
Latvia	15-21 business days	Autofill at checkout
Lithuania	15-21 business days	Autofill at checkout
Hungary	15-21 business days	Autofill at checkout
Portugal	15-21 business days	Autofill at checkout
Slovakia	15-21 business days	Autofill at checkout
Slovenia	15-21 business days	Autofill at checkout
Sweden	15-21 business days	Autofill at checkout
Belgium	15-21 business days	Autofill at checkout
United Arab Emirates	13-15 business days	Autofill at checkout
Saudi Arabia	15-20 business days	Autofill at checkout
Kuwait	15-20 business days	Autofill at checkout
Qatar	15-20 business days	Autofill at checkout
Israel	10-20 business days	Autofill at checkout
Philippines	7-14 business days	Autofill at checkout
Vietnam	7-12 business days	Autofill at checkout
Mexico*	12-19 business days	Autofill at checkout
New Zealand	12-19 business days	Autofill at checkout
Brazil	20-25 business days	Autofill at checkout

 

 The rest of the world, please contact our customer service team by clicking HERE.

Our shipping mission is reaching to all over the world as long as you are on earth.

Order Tracking

Shipping time is calculated starting from the time when your order is dispatched from our warehouse, rather than from the time of order placing. Invalid addresses, customs clearance procedures or other similar reasons, may increase the estimated shipping time. Thanks for your patience.

When your order is dispatched from our warehouse, you can find your tracking number in「My Account-My Order」. You can track your package using that number on corresponding shipping providers' websites or through their customer services.

Meanwhile, you will receive a shipment confirmation email. The email will contain the tracking number at the bottom. You can click the tracking link or type the tracking number into https://www.17track.net/ to check the status of your order.

Order-to-Delivery Process, ODP

ODP is divided into two stages:

Order processing time: the time we need to get your order ready to be shipped. It relates to stock confirmation and quality inspection, and usually takes 2-5 business days.

Shipping time: the time it takes for the shipping services to deliver the package to your address since they pick up the package from our warehouse. Shipping time varies depending on your specific location.

Other Questions

If you have other questions relating to shipping, please visit the FAQs for more information or contact our customer service team by clicking HERE.