Policy

Company Policies

Processing time is 3-5 business days - excluding orders to be printed. Please allow additional time for shipping.

Orders - Minimum $200.00: ($50.00 service charge will be automatically added if under the minimum).

Minimum of 3 pieces per shade / per product - excluding specified kits or compacts (6 minimum). If ordering under minimum, a 50% service fee is added.

New Account: First-time orders must be prepaid in full by credit card or cashier's check.

International Orders - Minimum $200: Must be prepaid by bank wire or credit card with written authorization.

Orders may be accepted via telephone, fax, e-mail, or mail

Payment may be made with Visa, Mastercard, American Express, or Discover with written authorization from the client, the form will be sent.

All credit card orders must be charged before processing

Cancellation Fee: Once an order is placed there will be a cancellation fee equal to 50% of the value of the order or $200.00 whichever is greater

Metacnbeauty private label cosmetic is not responsible for UPS delivery schedules or times of delivery. Someone must be present to receive the package. If a package is returned, the customer will incur additional shipping charges

All freight charges, customs, brokerage, duties, and taxes are the responsibility of the customer

All shortages and breakage in shipping must be reported within 48 hours

PLEASE ORDER CAREFULLY. Metacnbeauty private label cosmetic does not accept returns due to customer error. Your order MUST be read back to ensure accuracy. All sales are final

If misunderstandings occur with phone orders, the Company will request written purchase orders & correct part numbers must be specified

Shipment refusals - 50% handling fee will be charged, plus shipping

No returns without written authorization. Products returned without authorization will be returned at the customer's expense

Prices subject to change without notice

Metacnbeauty private label cosmetic assumes no responsibility for the product if it has been repackaged and will not be covered by our liability insurance

Backorders: Occasionally an item may be temporarily out-of-stock at the time you order. Please be aware that we DO NOT back-order. Your invoice will flag any items that were not shipped. Please re-order these items on your next $200.00 minimum order. You are not charged for any items not shipped.

There is a $75.00 charge for returned checks

Customer warrants that he/she will comply with all labeling requirements of the Federal and State Laws pertaining to The Food, Drug, and Cosmetics “Act”

Price break indicates the same product shade and package style


Title and ownership of products remain the property of Metacnbeauty private label cosmetic until payment is made in full

Printing orders: Lead time is 5 to 7 workdays

Marketing sheets are available on all products upon request

Sample packages are available for a nominal fee, purchase these discounted sample packages to familiarize yourself with our quality, various formulas, and packaging options.